Terms & Conditions
1. Introduction
1.1. These Terms and Conditions (“Terms”) govern the use of our website (https://www.kelly.co.uk/what-we-do/kelly-energy) and the purchase of training courses from Kelly Energy Training Limited (“we”, “us”, “our”).
1.2. By accessing our website or purchasing a course, you agree to be legally bound by these Terms.
1.3. If you do not agree to these Terms, you must not use our website or purchase our courses.
2. Our Courses
2.1. We provide professional and educational training courses delivered in-person.
2.2. Full course descriptions, pricing, duration, and requirements are provided on the website.
2.3. We reserve the right to modify course content, structure, or trainers where reasonably necessary.
2.4. All courses are subject to availability.
3. Eligibility
3.1. You must be at least 18 years old to purchase a course unless enrolling under parental/guardian consent.
3.2. By placing an order, you confirm that all information you provide is accurate and complete.
4. Orders and Contract Formation
4.1. All orders are subject to acceptance by us.
4.2. A legally binding contract is formed when we send you written confirmation of your booking.
4.3. We reserve the right to refuse or cancel an order for any reason, including:
§ Course unavailability
§ Payment failure
§ Errors in pricing or description
If cancelled by us, you will receive a full refund
5. Prices and Payment
5.1. All prices are listed in GBP (£) and include VAT where applicable.
5.2. Payment must be made in full before course access is granted unless otherwise agreed.
5.3. We reserve the right to change pricing at any time, but changes will not affect confirmed bookings.
6. Consumer Cancellation Rights (Distance Selling)
6.1. If you purchase online or by phone, you may have rights under the Consumer Contracts Regulations 2013.
6.2. You may cancel your booking within 14 days of purchase without giving a reason.
6.3. However, if the course begins within the 14-day cancellation period:
§ once the course has started, you will be required to pay for the proportion of the course supplied up to the date of cancellation; and
§ you will lose your statutory right to cancel if the course has completed.
6.4. To cancel, you must notify us in writing via email to [insert email address].
6.5. Refunds will be processed within 14 days of receiving your cancellation notice.
7. Intellectual Property
7.1. All course materials, content, branding, and website content remain our intellectual property.
7.2. Materials may not be reproduced or distributed without prior written consent.
8. Your Responsibilities
8.1. You agree to:
§ Participate respectfully
§ Not disrupt sessions
§ Meet any technical requirements
8.2. We reserve the right to remove any participant for inappropriate behaviour without refund.
9. Course Changes or Cancellation by Us
9.1. We reserve the right to:
§ Change course dates
§ Substitute trainers
§ Cancel a course due to insufficient enrolment or unforeseen circumstances
9.2. If we cancel a course, you will receive:
§ A full refund, or
§ The option to transfer to another date
We are not liable for additional expenses (e.g., travel or accommodation).
10. Liability
10.1. Nothing in these Terms limits liability for:
§ Death or personal injury caused by negligence
§ Fraud or fraudulent misrepresentation
§ Any liability that cannot legally be excluded under the Consumer Rights Act 2015
10.2. Subject to clause 10.1:
§ Our total liability shall not exceed the amount paid for the course.
§ We are not liable for indirect or consequential losses.
11. Disclaimer
11.1. Our courses are provided for educational purposes only.
11.2. We do not guarantee specific employment, certification, or business outcomes unless expressly stated.
12. Data Protection
12.1. We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
12.2. Please see our Privacy Notice for full details on how we handle your data.
13. Complaints
13.1. If you are dissatisfied, please contact us at [Insert Email].
13.2. We will aim to respond within 14 days.
13.3. If a dispute cannot be resolved, you may seek advice from Citizens Advice.
14. Force Majeure
14.1. We are not liable for failure or delay caused by events beyond our reasonable control, including but not limited to:
§ Natural disasters
§ Government restrictions
§ Internet outages
§ Illness
15. Governing Law
15.1. These Terms are governed by the laws of England and Wales.
15.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Changes to These Terms
16.1. We may update these Terms from time to time.
16.2. The latest version will always be available on our website.